The Process

Who is Pivotal Financial?

Pivotal Financial is a dedicated team of finance professionals passionate about providing you with expert advice, support and service in choosing the right loan to suit your needs.

Pivotal Financial is RE/MAX Australia’s financial arm. In 2013, RE/MAX Australia established a clear synergy between real estate and finance for the benefit of consumers.

Why use a Pivotal Financial mortgage broker when looking for finance?

With so many elements to consider in deciding what’s the right loan for you –the home loan process can be sometimes overwhelming. Using a Pivotal Financial mortgage broker can help reduce the pressure and possibly end up saving you thousands of dollars on your home loan.

When should you see a Pivotal broker and what can you expect?

You can see a Pivotal Financial broker at any stage throughout your financial journey. You might still be saving for your first home, wishing to use the equity in your current one, or wondering if you’re still getting a competitive deal with your existing lender.

You can make an obligation-free appointment with us at a time and place that suits you.

Pivotal Financial works for you.

We will ask about your financial circumstances, objectives, goals and dreams to find out what’s important to you in a home loan. For example, flexibility might be important because you plan to start a family or you may want ready access to equity for a rental property or renovations.

Pivotal Financial makes it happen.

Pivotal Financial has access to over 30 lenders and manages the process make from start to finish.

Whatever your plans are, Pivotal Financial will research the market and recommend the right home loan to suit your needs. Our goal is the right loan to suit your individual circumstances.


Initial Appointment

The initial appointment is the perfect opportunity for us to meet with you and to discuss your personal goals and plans for the future.

Loan options

We will look across our 30+ lenders and come up with a tailored finance solution to suit your requirements. We negotiate on your behalf to make the process easier.


Once you have chosen your desired property, we can order valuations with many of our lenders, which speeds up the approval process and ensures we provide you with Home Loan options from Lenders where the valuation is acceptable.

Decide on your option

We will discuss a range of suitable lenders with you and assist you in choosing the best solution to suit your requirements based on your personal goals and plans.

Send documentation

Refer to the “Supporting Documentation Requirements” sheet for all the documentation that we need to get your application ready.

Submit loan to lender

We will submit your loan to the lender for approval. The lender will commence assessment of your application and we will update you throughout the process.

Approval from bank

Congratulations you loan has been approved! Formal loan documents will be sent to you for signing and the lender will prepare your application for settlement.



Your loan has settled and you are now on your way to achieving your goals.

Make Your Next Move, Your Best Move!

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